Accu-Chek<sup>®</sup>® - Live life. The way you want.

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Frequently Asked Questions

If you have questions on how to use an Accu-Chek® product, how to test your blood sugar, store your meter or strips, or any other topics, please search from our list of frequently asked questions below.

Following are a few of our most common questions: 

The top three most frequently asked questions

How does the user get into setup mode?
Answer:With the meter turned on and the flashing strip symbol on the display, press and hold the ON/OFF button for about 4 seconds until "Set" and the hour are flashing on the display.

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How can I contact Roche, the maker of Accu-Chek® products?
Answer:You can contact us directly by calling, writing or e-mailing:

Thank you for visiting

Mr. Rehan Iqbal
Roche Pakistan Limited
39-C/1, Block 6 PECHS
Karachi- 75400.
021-34305723-24, 0300-3336550

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Can Accu-Chek® Softclix Plus lancing device be used on more than one person?
Answer:No. Accu-Chek® Softclix Plus lancing device is intended to be used by only one person. If someone else uses your lancing device there is an increased risk of infection.

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Reducing Complications
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Diabetes and Pregnancy
Are you pregnant or thinking about starting a family? Learn more about gestational diabetes and how to reduce your risk.
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Where to Buy Accu-CheckĀ® Products
There are a wide variety of Accu-Chek products designed to meet the needs of virtually everyone.

This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin.