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Frequently Asked Questions
If you have questions on how to use an Accu-Chek® product, how to test your blood sugar, store your meter or strips, or any other topics, please search from our list of frequently asked questions below.
Following are a few of our most common questions:
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Lancing Devices
Meter Systems
The top three most frequently asked questions
How does the user get into setup mode?
Answer:With the meter turned on and the flashing strip symbol on the display, press and hold the ON/OFF button for about 4 seconds until "Set" and the hour are flashing on the display.
How can I contact Roche, the maker of Accu-Chek® products?
Answer:You can contact us directly by calling, writing or e-mailing:
Thank you for visiting
www.accu-chek.com.pk
Address
Mr. Nisar Shah / Mr. Rehan Iqbal
Roche Pakistan Limited
39-C/1, Block 6 PECHS
Karachi- 75400.
021-34305723-24
Can Accu-Chek® Softclix Plus lancing device be used on more than one person?
Answer:No. Accu-Chek® Softclix Plus lancing device is intended to be used by only one person. If someone else uses your lancing device there is an increased risk of infection.
Reducing Complications
Learn about potential long term effects of diabetes and how to reduce your rick of complications.
Diabetes and Pregnancy
Are you pregnant or thinking about starting a family? Learn more about gestational diabetes and how to reduce your risk.
Where to Buy Accu-Check® Products
There are a wide variety of Accu-Chek products designed to meet the needs of virtually everyone.
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©2011 Roche Pakistan Ltd. Last Updated: February 15, 2011