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Legal and Privacy

Legal / Privacy Notice

Roche Pakistan Ltd

 

Accu-Chek® blood glucose monitoring systems, lancing devices, test strips, and diabetes management software help empower people with diabetes to live their lives to the fullest.

This website contains information on products that are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information that may not comply with any valid legal process, regulation, registration or usage in the country of your origin.

©2011 Roche Pakistan Ltd. Last Updated: January 14, 2016

Legal Statement

No warranty and no liability

While Roche is making great efforts to include accurate and up-to-date material or information, any material or information whatsoever appearing on, and any service that may be obtained or accessed through, this Website are provided “as is” and we make no representations or warranties, express or implied, as to the accuracy or completeness of the material or information provided on this Website and disclaim any liability for the use of this Website or any other website linked to it. Information provided on this Website is not meant to be nor shall it be construed as or relied on as diagnosis or treatment advice.

Roche may change, modify, amend, discontinue or remove this Website and/or any of the contents herein, either wholly or in parts, at its own discretion, at any time without notice but does not assume any responsibility to update it. All users agree that all access and use of this Website and on any Website linked to from this site and the content thereof is at their own risk.

Neither Roche nor any other party involved in creating, producing or delivering this Website or on any website linked to from this Website shall be liable in any manner whatsoever for any direct, incidental, consequential, indirect or punitive damages arising out of your access, use or inability to use this Website or any website linked to from this Website, or any errors or omissions in the content thereof.

No offer and no solicitation

The information provided on this Website does not constitute an offer of or solicitation for the purchase or disposal of, trading or any transaction in any Roche securities, if any. Investors (if applicable) must not rely on this information for investment decisions.

Forward-looking information

This page may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.

Links

Links to third party pages are provided for convenience only. We do not express any opinion on the content of any third party pages nor do we endorse, recommend, sanction or support these third party pages or the content displayed therein, or the persons or entities associated therewith.   We expressly disclaim any liability for all third party information and the use of it.  You acknowledge and agree that Roche is not responsible for the content of such websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.

Trademarks

All mentioned trademarks are owned by or licensed to a Member of the Roche Group.

Copyrights

The Website of Roche and the information contained and referenced therein are for informational purposes only. Any production, reproduction, transmission, retransmission or other use is strictly prohibited. Request for permission to use or reproduce any information contained on this Website should be addressed to the Roche Webmaster.

Reporting

The Website of Roche is not intended or designed for reporting any adverse events or complaints.  Any adverse events or complaints should be reported to Roche on the applicable contact number provided on the Website under the head “Contact Accu-Chek.

This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin.

Privacy Policy

Thank you for visiting a Roche Website or interacting with us via e-mail.

At Roche, we understand that protecting the privacy of visitors to our Websites is very important and that information about your health is particularly sensitive. That's why we have taken the necessary steps to meet worldwide data privacy requirements. We treat your "personal data" according to the "Roche Directive on the Protection of Personal Data", and to the laws of the EU, Switzerland and other applicable local laws which regulate the storage, process, access and transfer of personal data.

Roche Websites that display this privacy policy ("policy") and that ask for any information from you are committed to collecting, maintaining, and securing personal information about you in accordance with this policy, as well as applicable laws, rules and regulations. This policy applies to personal information (as defined below) collected from Roche online resources and communications (such as Websites, e-mail, and other online tools) that display a link to this policy. This policy does not apply to personal information collected from offline resources and communications, except in cases where such personal information is consolidated with personal information collected by Roche online. This policy also does not apply to third-party online resources to which Roche's Websites may link, where Roche does not control the content or the privacy practices of such resources.

We only collect personally identifiable information about you if you choose to give it to us. We do not share any of your personally identifiable information with third parties for their own marketing use unless you explicitly give us permission to do so. Please review this Privacy Statement to learn more about how we collect, use, share and protect information online.

By visiting this Website you are agreeing to the terms of this policy.

  • Information Collected
  • Your Choices
  • Security
  • Use of Data
  • Data Sharing and Transfer
  • Links to Other Sites
  • Privacy Statement for Children
  • Additional Information on Websites
  • Note to Users of Business or Professional Websites
  • Updates to Privacy Statement
  • Jurisdiction
  • How to Contact Roche

Information Collected

There are two general methods that Roche uses to collect information from you online:

Information We Get

Personal identifiable information: You can visit our Websites without providing any personal information. We may collect your personally identifiable information (such as name, address, telephone number, e-mail address or other identifying information) only when you choose to submit it to us. We may also collect health information about you that you provide by responding to our questions or surveys.

Aggregate information: In some cases we also remove personal identifiers from data you provide to us and maintain it in aggregate form. We may combine this data with other information to produce anonymous, aggregated statistical information (e.g. number of visitors, originating domain name of the Internet Service Provider), helpful to us in improving our products and services.

Automatically Collected Information

We and some third party providers we work with automatically receive certain types of information whenever you interact with us on our sites and in some e-mails we may send each other. Automatic technologies and services we use may include, for example, Web server logs/IP addresses, cookies, Web beacons and third party application and content tools.

Web Server Logs/IP Addresses. An IP address is a number assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Roche collects IP addresses to conduct system administration and report aggregate information to affiliates, business partners and/or vendors to conduct site analysis and Website performance review.

Cookies. A cookie is a piece of information that is placed automatically on your computer's hard drive when you access certain Websites. The cookie uniquely identifies your browser to the server. Cookies allow us to store information on the server to help make the Web experience better for you and to conduct site analysis and Website performance review. Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies.
Web Beacons. On certain Web pages or e-mails, Roche may utilize a common Internet technology called a "Web beacon" (also known as an "action tag" or "clear GIF technology"). Web beacons help analyze the effectiveness of Websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.

Web beacons, cookies and other tracking technologies do not automatically obtain personally identifiable information about you. Only if you voluntarily submit personally identifiable information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the Websites and/or interactive e-mails to improve their usefulness to you.

Services: We may provide services based on third party applications and content tools on certain Roche Websites such as Google Maps or QUARTAL FLIFE. These third parties may automatically receive certain types of information whenever you interact with us on our sites using such third party applications and tools.

Your Choices

You have several choices regarding your use of our Websites. You could decide not to submit any personally identifiable information at all by not entering it into any forms or data fields on our sites and not using any available personalized services. If you choose to submit personal data, you have the right to see and correct your data at any time by accessing the application. Certain sites may ask for your permission for certain uses of your information and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will work to remove your information promptly, although we may require additional information before we can process your request.

As described above, if you wish to prevent cookies from tracking you anonymously as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Security

Roche uses technology and security precautions, rules and other procedures to protect your personal information from unauthorized access, improper use, disclosure, loss or destruction. To ensure the confidentiality of your information, Roche uses also industry standard firewalls and password protection. It is, however, your personal responsibility to ensure that the computer you are using is adequately secured and protected against malicious software, such as trojans, computer viruses and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorized third parties.

Use of Data

Roche, including the subsidiaries, divisions and groups worldwide and/or the companies we hire to perform services on our behalf will use any personally identifiable information you choose to give us to comply with your requests. We will retain control of and responsibility for the use of this information. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

The information, which is also used for different HR purposes (Performance Management, Succession decisions or Development actions), will be helpful for us to better understand your needs and how we can improve our products and services. It helps us also to personalize certain communications with you about services and promotions that you might find interesting. For example, we may analyze the gender or age of visitors to sites about a particular medication or disease state, and we may use that analysis of aggregate data internally or share it with others.

Data Sharing and Transfer

Roche shares personally identifiable data about you with various outside companies or agents doing technological maintenance or working on our behalf to help fulfill business transactions, such as providing customer services, sending marketing communications about our products, services and offers. We may also share personally identifiable data with our company's subsidiaries and affiliates. All these companies and agents are required to comply with the terms of our privacy policies.

We may also disclose personally identifiable information for these purposes:

  1. in connection with the sale, assignment or other transfer of the business of the site to which the data relates; 
  2. to respond to appropriate requests of legitimate government agencies or where required by applicable laws,court orders, or government regulations; or 
  3. where needed for corporate audits or to investigate or respond to a complaint or security threat.

No Third-Party Direct Marketing Use. We will not sell or otherwise transfer the personally identifiable information you provide to us at our Websites to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.

E-mail a Friend or Colleague. On some Roche sites, you can choose to send a link or a message to a friend or colleague referring them to a Roche Website. E-mail addresses you may provide for a friend will be used to send your friend information on your behalf and will not be collected or used by Roche or other third parties for additional purposes.

Google Analytics. Roche Websites may use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, as mentioned above please note that if you do this you may not be able to use the full functionality of a Roche website. By using a Roche website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to Other Sites

Our sites contain links to a number of Websites that may offer useful information to our visitors. This Privacy Statement does not apply to those sites, and we recommend communicating to them directly for information on their privacy policies. By clicking on such links you acknowledge and agree that we shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such content.

Privacy Statement for Children

Our Websites are directed at an adult audience. We do not collect any personally identifiable information from anyone we know to be under the age of 18 without the prior, verifiable consent of his or her legal representative via email. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Additional Information on Websites

If a Website has particular provisions relating to privacy that differ from those stated here, those provisions will be disclosed to you on the page on which personally identifiable information is collected. By using the Website you are acknowledging that you have reviewed all the corresponding provisions and agree to be bound by them.

Note to Users of Business or Professional Websites

If you have a business or professional relationship with Roche, we may use information you submit on our sites, including sites intended specifically for business and professional users, to fulfill your requests and develop our business relationship with you and the entities you represent. We may also share such information with third parties acting on our behalf.

Updates to Privacy Statement

From time to time, Roche may revise this online Privacy Statement. Any such changes to this Privacy Statement will be promptly communicated on this page. Continued use of our sites a change in our Privacy Statement indicates your consent to the use of newly submitted information in accordance with the amended Roche Privacy Statement. It is your responsibility to ensure that you are aware of, read and understand any amendments to the Roche Privacy Statement. The effective date of this Privacy Statement is January 12, 2016.

Jurisdiction

THOSE WHO CHOOSE TO ACCESS THIS WEBSITE DO SO ON THEIR OWN INITIATIVE AND AT THEIR OWN RISK, AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS APPLICABLE TO THEM. We reserve the right to limit the availability of the Website and/or the provision of any service described thereon to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion, and to limit the quantities of any such service that we provide.  We also reserve the right to suspend or terminate your use of the Website in the event that we determine, in our sole discretion.

All contractual and other relationships which arise out of the Website and/or services, are governed by the laws of Pakistan. You submit to the non-exclusive jurisdiction of the Pakistan courts in relation to disputes arising in connection with the Website and/or services.

How to Contact Roche

For any questions or if you wish access your personal data, please contact us at:

Roche Pakistan Limited

37-C, Block-6, P.E.C.H.S., Karachi, Pakistan

Email: pakistan.accu-chek@roche.com

 

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